GET IN TOUCH
Talk to us.
Small team, fast replies. Most questions answered within one business day. Cooking questions especially welcome.
Email — the fastest way to reach us
For order status, returns, warranty claims, shipping questions, cooking questions, recipe suggestions, or anything else:
Response time
Within 1 business day. Usually faster.
Hours
Monday–Friday, 9:00 AM – 5:00 PM Pacific. Closed major US holidays.
Mailing address
Cam Cookware Co.
2701 NW Vaughn Street
Portland, OR 97210
United States
2701 NW Vaughn Street
Portland, OR 97210
United States
Returns
Email first — we'll send a prepaid label. Don't ship anything back without one.
Press & partnerships
Same email, subject "Press" or "Partnership" — routes to the right person.
What helps us reply faster
If you're emailing about an order: include your order number (starts with CC-) and the email you used at checkout. That lets us pull up the record in one search and you don't have to repeat anything.
If you're emailing about a warranty claim: a photo of the issue and approximate purchase date.
If you're emailing about cooking technique: tell us what you're trying to cook and what's happening — there's usually a quick fix.